FAQ
South African PV GreenCard
SAPVIA PV QUALITY PROGRAMME

General

What is the PV GreenCard Programme?

The PV Green Card programme is a private sector quality initiative led by SAPVIA. Customers interested in benefitting from rooftop solar PV have the opportunity to search for SAPVIA PV GreenCard endorsed service providers on the PV GreenCard website.
All PV GreenCard registered companies have successfully completed a skills assessment process and commit to adhere to technical as well as safety standards and regulations. After contracting a PV GreenCard service provider, engineering, procurement and construction of the PV system can begin.
The whole procurement process including all relevant installation steps as well as important information on equipment used (such as PV module and inverter specifications) are documented in a specific format: the PV GreenCard document. The PV GreenCard programme also offers business and job opportunities for solar PV installing or training companies.

What is the PV GreenCard?

The PV GreenCard is a customized quality report that documents the installation of your rooftop PV system. It covers all relevant installation steps and important information on the equipment used such as PV modules and PV inverters. It serves as a lifelong companion for your PV system and will capture all future maintenance activities in your personal PV GreenCard.
After selecting the PV GreenCard installer of your choice, the installer will guide you through the installation process and will make sure that your system adheres to technical standards and safety. You as the customer authorize the PV GreenCard via a simple web interface.
Please note:  The PV Green Card is no replacement for any manufacturer warranty.
An example of a PV Green Card can be accessed here.
A video of the customer process can be accessed here: (coming soon)

I would like to become a PV GreenCard customer

I intend to invest in a rooftop PV system. Where do I get a PV GreenCard?

Great decision! Just visit the customer’s area of the PV GreenCard Website and search for a PV GreenCard endorsed service provider near you. You can do that by using google-maps empowered search engine. Just get in contact with your favoured service-provider. Experts will lead the way and tell you how to proceed.

I couldn’t find a PV GreenCard endorsed service provider in my neighbourhood? Who can help?

No problem. You are welcome to fill in your personal details and requirements on the contact us page of the PV GreenCard website and allow us to find an endorsed service provider for you. Your request will be distributed to a number of suitable installation companies to provide you with a quotation related to your needs.

I am a PV GreenCard customer

I am a home owner interested in installing a PV system. What are the benefits to me to use a SAPVIA PV GreenCard installer?

PV GreenCard installers have successfully proven their competency in installing PV systems that adhere to the latest technical as well as safety standards and regulations. With choosing a PV GreenCard installer you paved the way for your high quality and high performing PV system.

I am a PV GreenCard customer. I am not happy with my PV installation. What can I do?

Once your installation has been completed, you will receive a unique PV GreenCard installation number via SMS or email. You are required to visit the PV GreenCard website Customer page, where you can insert this unique number and review the details of the installation. You are further requested to accept this PV GreenCard. If you are not happy with the installation, you are welcome to decline or RedCard the installation.
Once we are alerted of this RedCard installation, an Approved Inspection Authority (AIA) registered with the Department of Labour (DoL) will be requested to do an independent inspection. Should the AIA find that the installation was done against recommended standards, the Installation Company will need to rectify the installation at their own cost. Should the AIA find that the installation was done correctly, you will be responsible for the cost of the AIA.

I am a PV GreenCard customer. I have a problem with my PV system. What can I do?

Should you have any technical problems with your installation, the PV GreenCard contains all the relevant information regarding the guarantees and warrantees applicable to the installation. The PV GreenCard further documents the contact information for the company responsible for this installation. You are welcome to contact the installation company directly.

I represent a Solar PV installation company

What are the benefits to me to become a PV GreenCard endorsed service provider?

PV GreenCard endorsed service providers will form part of the SAPVIA PV GreenCard online database. Once registered you will be exposed to potential clients via the search engine on the PV GreenCard website. The PV GreenCard will also comfort the client in your sales communication. With the PV GreenCard you are able to prove that your installation will adhere to latest technical as well as safety standards and regulations.

What is a PV GreenCard endorsed service provider?

A PV GreenCard endorsed service provider is a company active in the space of installing PV systems that adheres to the terms and conditions as specified under the PV GreenCard programme. Most importantly, this company commits to employ endorsed PV installers who will are skilled to safely install rooftop PV systems while ensuring high quality. SAPVIA PV GreenCard endorsed service providers can be found on the PV Green Card website.

What is a PV GreenCard endorsed PV installer?

A PV GreenCard endorsed PV installer is an individual who proved his or her competence in installing rooftop PV systems through successfully passing the SAPVIA PV assessment. Endorsed PV service providers add individual PV installers to their portfolio.

A video explaining the process can be accessed here: (coming soon)

I want to advertise my company by sponsoring the PV GreenCard. What do I have to do?

We are always looking for new sponsors. You are welcome to fill in your personal details and requirements on the contact us page of the PV GreenCard website. We will respond with the sponsor packages included the benefits to being a sponsor of the PV GreenCard Programme.

I want to register my company as a PV GreenCard endorsed service provider. What do I have to do? Which requirements do I have to fulfil?

We encourage and recommend that all Solar PV installation companies register to be part of the programme. This company registration will give you access to the latest information on Solar PV installations. It is important to note that your company will only be recognised as an endorsed service provider once you have enlisted suitably qualified PV installers. These installers should hold an electricians qualification/ wireman‘s license, be registered with the DoL and have undergone and successfully completed the Solar PV Assessment.

The registration form to become a PV GreenCard endorsed service provider can be accessed here.

I just registered my company. How can I add PV GreenCard installers to my user interface?

A video explaining the process can be accessed here: (coming soon…)

I am working for a Solar PV installing company

Who can complete and submit a PV GreenCard?

Completion and submission of a PV GreenCard will be reserved for endorsed PV installers. The PV installer takes on the responsibility of the installation as therefore need to be a registered person of the DoL.

What is the difference between the PV GreenCard and a Certificate of Compliance (CoC)?

The PV GreenCard is complementary to the COC. The PV GreenCard is a quality checklist that cites the CoC as a basic requirement for the installation process.

An example of a PV GreenCard can be accessed here: (coming soon)
An example of a CoC can be accessed here: (coming soon)

What is the legal status of the PV GreenCard?

The PV GreenCard is a comprehensive documentation of your PV unit’s installation and used component. This is a voluntary industry quality declaration that encompasses the processes and procedures of the DoL’s Occupational Health and Safety Act (OHSA) amongst others.

I am a Department of Labour registered electrician (installation electrician or higher). How can I become a SAPVIA PV GreenCard endorsed installer?

As a first step your employing PV Green Card service provider must register under the PV GreenCard programme. The company will then be able to add you to the database provided your proof of competence. Proof of competence can either be obtained by passing the SAPVIA PV assessment or by going through the PV installer part qualification (SAQA No.: XXX).

I am no electrician. Can I become a SAPVIA PV GreenCard endorsed PV installer?

We recommend and encourage all PV installers to undertake the PV Assessment and training should need be. Should you pass the assessment, you will be considered an endorsed PV installer, and however, you will not be able to sign-off on a Certificate of Compliance (CoC) which forms part of the PV GreenCard.
As a first step your employing PV GreenCard service provider must register under the PV GreenCard programme. The company will then be able to add you to the database provided your proof of competence. Proof of competence can either be obtained by passing the SAPVIA PV assessment or by going through the PV installer part qualification (SAQA No.: XXX).

How can I prepare for the SAPVIA PV assessment?

The SAPVIA PV assessment is aligned to the exit outcomes as specified by the QCTO Solar PV Installer part qualification (SAQA No.: XXX). In order to prepare for the assessment we recommend consulting the SAPVIA PV industry installation guidelines. Alternatively we recommend to contact SAPVIA endorsed training providers who can support you in preparing for the SAPVIA PV assessment.

The SAPVIA PV industry installation guidelines can be accessed here: (coming soon)
A list of SAPVIA endorsed training providers can be found here.

I am a Department of Labour registered electrician (installation electrician or higher). How can I acquire a SAQA registered PV installer part qualification?

The easiest way to acquire the SAQA registered PV installer part qualification is to successfully pass the SAPVIA PV assessment.
Please also refer to “How can I prepare for the SAPVIA PV assessment?”: XXX.co.za

I am a school leaver. How can I acquire a SAQA registered PV installer qualification?

In case you are just coming out of school we recommend you to register at a college for the Solar PV Service Technician qualification (SAQA No.: XXX).

I am professional engineer (PrEng). Am I excluded from the PV GreenCard programme?

The PV GreenCard programme is very inclusive in nature. You are most welcome to participate in the SAPVIA endorsed PV training as well as in the SAPVIA PV assessment. Should you pass the assessment, you will be considered an endorsed PV installer.

I am professional engineer (PrEng). Can I complete and submit on a PV GreenCard?

Completion and submission of a PV GreenCard will be reserved for endorsed PV installers. The PV installer takes on the responsibility of the installation as therefore need to be a registered person of the DoL.

What is SAPVIA endorsed PV training?

SAPVIA endorsed PV training is offered by SAPVIA endorsed training providers who adhere to the terms and conditions as specified under PV GreenCard programme. This includes providing the right training equipment, course material and qualified trainers.

Who can participate in the SAPVIA PV endorsed training?

SAPVIA’s philosophy is to ensure wants Solar PV technology to be as inclusive as possible. There are no entry restrictions in participating in the training, however it is strongly recommended to bring some degree of technical knowledge.

What kind of certification do I get after participating in the SAPVIA endorsed PV training?

Endorsed training providers are advised to provide you with a SAPVIA endorsed certificate of attendance.

I represent a Solar PV training provider

What are education pathways to obtain the Solar PV installer part qualification?

There are two ways to obtain the Solar PV part qualification. In case you are a Department of Labour registered electrician (installation electrician or higher) you can simply pass the SAPVIA PV assessment. In case you are just coming out of school we recommend you to register at a college for the Solar PV Service Technician qualification (SAQA No.: XXX).

What is the SAPVIA PV assessment?

The SAPVIA PV assessment is a voluntary quality assurance mechanism which allows participants to test their theoretical and practical capability of installing PV rooftop systems. The assessment is aligned to the exit outcomes of the Solar PV Installer part qualification, a module of the full Solar PV Service Technician qualification (SAQA ID: 99447). The assessment includes a theoretical and practical test. Since the qualification’s registration in December 2016 this assessment is currently being developed to inform and provide the base for the Recognition of Prior Learning (RPL) toolkit, an instrument to gain candidates assess to the full credit bearing assessment towards the full qualification.

A list of SAPVIA endorsed assessment centres can be found here..

I want to become a SAPVIA PV assessor. What do I have to do?

An assessor course needs to be completed by an industry expert with ample PV experience, should they wish to become a SAPVIA assessor. Upon successful completion of this course, the assessor needs to register with ETDP and the merSETA. Conversely an accredited and suitably registered assessor needs to provide evidence of PV experience in order to assess this assessment.

Can a trainer and an assessor be the same person?

No, not for the same purpose. However as an example an electrical trainer can qualify as an assessor provided he/she will not offer the PV training and then consecutively assess the candidates’ competency.

What is SAPVIA endorsed PV training?

SAPVIA endorsed PV training is offered by SAPVIA endorsed training providers who adhere to the terms and conditions as specified under PV GreenCard programme. This includes providing the right training equipment, course material and qualified trainers.

Who can participate in the SAPVIA PV endorsed training?

SAPVIA’s philosophy is to ensure wants Solar PV technology to be as inclusive as possible. There are no entry restrictions in participating in the training, however it is strongly recommended to bring some degree of technical knowledge.

I am a PV training service provider. What is the “reference” training material?

Once your training institution successfully registered with SAPVIA, you will get access to the SAPVIA reference training material. Providing the training course material to you is a service of SAPVIA to support you in developing your own individual training course. The reference material is aligned to the exit outcomes as defined by the QCTO Solar PV Installer part qualification (SAQA No.: XXX).

What is the Solar PV Service Technician qualification?

The Solar PV Service Technician qualification is an occupational qualification containing 4 modules, or part qualifications. The Quality Council for Trades and Occupations (QCTO) is the custodian and regulatory body for occupational qualifications.

What is the Solar PV Installer “Part” Qualification?

A part qualification is a building block towards the full modular occupational qualification. In this instance the part qualifications of the Solar PV Technician qualification are:

  • Solar PV Stand-alone System Mounter
  • Solar PV Stand-alone Installer
  • Solar PV Farm Technician
  • Solar PV Stand-Alone Service Technician

I am a PV training service provider. How can I become a SAPVIA endorsed training institution?

In order to become a SAPVIA endorsed training institution you will require one or more experienced trainers, suitable facilities and suitable PV equipment. Please contact us to get more detailed information on the list of requirements.

I am a PV training service provider. How can I become a QCTO accredited training institution?

merSETA is the Assessment Quality Partner (AQP) for the PV qualification to the QCTO. It, the QCTO may possibly mandate the responsibility for accrediting training institutions to merSETA. Assessment centre criteria for a QCTO recognised qualification are available in the following documents:

Your question has not been answered yet? Please contact info@pvgreencard.co.za